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Addressing Workplace Microaggressions

Practice identifying, addressing, responding to, and apologizing for various forms of workplace microaggressions and implicit bias.

Two female coworkers in business professional attire standing in an office break room side-eyeing a male colleague after he made a sexist remark.
Addressing Workplace Microaggressions

Module overview

Microaggressions are defined as everyday verbal and nonverbal slights, snubs, or insults — whether intentional or unintentional — that signal implicit bias against members of a marginalized group.

Addressing Workplace Microaggressions is a diversity, equity, and inclusion (DE&I) VR training experience designed to empower employees with the awareness, confidence, and competence needed to recognize, mitigate, and respond to various forms of microaggressions in the workplace.

By completing this module, learners will understand the longstanding adverse effects of workplace microaggressions and the importance of proactively addressing them in order to facilitate an equitable, inclusive, and respectful workplace environment where everyone can thrive.

Target learners

Everyone

target Industry

All industries

SKILLS covered

  • Active listening
  • Conflict resolution
  • Constructive feedback
  • Critical thinking
  • Emotional regulation
  • Empathy
  • Interpersonal awareness
  • Professional conduct
  • Self-awareness
  • Verbal communication

Duration

32 minutes

VR Content modality

Hybrid

Learning objectives

  • Identify language, actions, and behaviors that signal implicit bias.
  • Understand the impact and long-term negative effects that microaggressions have on individual team members, workplace dynamics, and company culture.
  • Learn how to proactively address and respond to workplace microagressions across a series of challenging interactions to foster a more inclusive workplace environment.
  • Serve as a source of emotional support by demonstrating empathy and sensitivity toward colleagues targeted by workplace microaggressions.

Module breakdown

Part 1

Recognizing Microaggressions

During a team meeting, you’ll be tasked with identifying various instances of microaggressions in the form of biased language and behaviors directed at two coworkers, Joann and Jasmine.

As the meeting unfolds, you’ll witness the harmful effects that microaggressions have on individual team members and team dynamics, underscoring the importance of taking a proactive approach to acknowledge and address them.

8 minutes
A team of professionals gathered in a corporate office setting, engaged in discussion.
Part 2

Apologizing for a Microagression

Set in a large conference room, this experience begins with a brief overview of DE&I best practices.

During a team meeting, you witness Joann committing microaggressions against another colleague, Andrew. You’ll be tasked with identifying the underlying bias behind each microaggression (i.e. racism, ageism, sexism, etc.) and observe Joann as she makes a heartfelt apology to Andrew, acknowledging her mistake and offering to make amends.

8 minutes
A diverse group of professionals engaged in discussion around a large conference room table, sharing ideas and collaborating.
Part 3

Responding to Microaggressions

In this DE&I training experience, you’ll be tasked with recognizing and responding to microaggressions using the 5D approach: Direct, Distract, Delay, Delegate, and Document.

Answer multiple choice questions to select the appropriate response in each instance and receive immediate feedback on your choices.

8 minutes
A diverse group of four coworkers engaged in a conversation in a modern office setting with three of the four workers looking uncomfortable with a comment the fourth person has just made.
Part 4

Diversity & Inclusion

A coworker, Zene, approaches you privately to discuss her concerns after an uncomfortable conversation with her manager. As you navigate this difficult conversation, you must provide Zene with emotional support through verbal responses as she asks for your advice and perspective.

Listen to your recorded conversation from Zene’s perspective and self-assess your performance.

8 minutes
Two computer generated VR characters in business suits engaged in a professional discussion in a virtual office environment.

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